10 Sep
|
Info E-Services
|
Coimbatore
10 Sep
Info E-Services
Coimbatore
We are seeking a dedicated BPO Executive to join our team in Coimbatore. This role is ideal for candidates with 0 to 2 years of experience who are enthusiastic about providing excellent customer service.
Key Responsibilities:
1. Customer Support: You will assist customers by answering their queries and resolving issues through phone, email, or chat. Providing clear and helpful responses is essential for customer satisfaction.
2. Data Entry: You will be responsible for maintaining and updating customer records in our database. Attention to detail is important to ensure accuracy and organization.
3. Follow-Up: You will track customer interactions and follow up to ensure their needs are met. This involves maintaining ongoing communication to build strong customer relationships.
4. Team Collaboration: You will work closely with team members and management to improve service quality. Sharing feedback and suggestions is vital for continuous improvement.
Required Skills and Expectations:
Candidates should have completed their 12th grade and possess solid communication skills in English and regional languages. A basic understanding of computers is necessary for data entry tasks. You should be a quick learner, adaptable, and able to work in a fast-paced environment. A positive attitude and the ability to handle customer complaints calmly will greatly contribute to your success in this role. Overall, we expect a commitment to delivering outstanding service and a willingness to learn and grow within the company.
- Experience
0 - 2 Years
- No. of Openings
50
- Education
12th Pass
- Role
BPO Executive
- Industry Type
Call Centre / BPO / ITES / LPO
- Gender
[ Male / Female ]
- Age Limit
18 - 35 Yrs.
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Benefits include
Overtime Pay, PF, Health Insurance, ESI
- Face Interview Location
RS.PURAM Coimbatore
📌 Hiring Freshers || BPO Executive (Coimbatore)
🏢 Info E-Services
📍 Coimbatore