Job Role
Position: Shift Manager / Restaurant Supervisor
Department: Restaurant / Hospitality / Tourism
Role / Category: Restaurant Operations Management
Employment Type: Full Time
Manage and supervise restaurant operations during assigned shifts.
Lead, motivate, and support team members to deliver excellent guest service.
Ensure food is prepared according to Popeyes quality, safety, and recipe standards.
Monitor order accuracy, service speed, product quality, and customer satisfaction.
Handle customer concerns and resolve complaints professionally.
Assign tasks and manage staff breaks and shift responsibilities.
Maintain high standards of cleanliness, hygiene, and food safety.
Monitor inventory, stock levels, waste, and product availability.
Operate and manage POS and cash-handling procedures accurately.
Complete opening, closing, and shift-management duties as required.
Follow company policies, procedures, and workplace safety standards.




Support training and onboarding of recent employees.
Assist the Restaurant Manager in achieving sales, labor, and operational targets.
Prepare shift reports and communicate key operational issues to the management team.

Key Responsibilities
Ensure smooth restaurant operations throughout the assigned shift.
Supervise team members and allocate daily responsibilities.
Maintain food quality, safety, and service standards.
Monitor customer satisfaction and resolve service-related issues.
Control inventory, wastage, and product availability.
Ensure accurate POS transactions and cash handling.
Maintain cleanliness and hygiene across the restaurant.
Support staff training and development.
Assist in achieving restaurant sales and operational targets.
Maintain accurate shift records and communicate updates to management.

📌 Assistant Manager, Chennai
🏢 JobTrade
📍 Chennai