: Backend Executive – Billing Process

Position: Backend Executive / Billing Associate

Department: Operations / Accounts

Reports to: Billing Manager / Operations Head

Role summary

Responsible for handling the back-office billing process — generating invoices, verifying payment entries, reconciling accounts, and maintaining accurate billing records to support the collections and finance teams.

Key responsibilities

Billing & invoicing
Generate invoices/bills for clients and customers based on service, loan, or account details
Verify billing amounts against contracts, agreements, or system records before issuing
Update billing status (paid, pending, overdue) in the portal/Excel after each cycle
Send invoices and payment reminders to clients via email/SMS/WhatsApp as needed

Reconciliation & data accuracy
Cross-check payments received (from telecallers, field agents, bank statements) against billing records
Identify and flag mismatches, duplicate entries, or missing payments
Maintain up-to-date customer/loan ledgers in Excel or the internal system
Coordinate with the collections team to resolve billing discrepancies raised by customers

Reporting & support




Prepare daily/weekly billing summary reports (invoices raised, amount due, amount collected)
Support the accounts/finance team during month-end closing with billing data
Maintain proper documentation for audit and compliance purposes
Respond to internal queries from telecallers/field team regarding a customer's billing status

Requirements
Prior experience in billing, back-office, or accounts support role preferred
Solid Excel skills (VLOOKUP, pivot tables, basic formulas) for reconciliation work
High attention to detail — this role is the accuracy check before/after collections
Basic understanding of invoicing/billing cycles and payment terms
Comfortable working with data entry portals or ERP-type systems

Nice to have
Experience with billing/CRM software (similar to the collections portal you're building)
Familiarity with GST/tax basics if invoices involve statutory billing
Prior coordination experience with field or telecalling teams
A Candidate will be preferred who will be having in house reference.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Backend Executive Billing Associate Raja Park
🏢 HR Team - RC
📍 Raja Park