Branch Manager

Company: YES BANK

Position: Branch Manager – Branch Banking

Department: Branch Banking

Reporting To: Cluster Head

Location: Panchkula

Job Objective To manage the overall business and operations of the branch by driving business growth, customer acquisition, CASA/liability mobilization, cross-selling of banking and third-party products, team productivity, customer service and regulatory compliance.

Key Responsibilities
Business & Sales
Drive overall branch business and achieve assigned business targets.
Grow CASA and liability business through acquisition and deepening of existing relationships.
Drive cross-selling of Retail Assets, Business Banking, Insurance, Mutual Funds, Cards, Forex and other fee-based products.
Identify current business opportunities within the branch catchment.
Develop and maintain relationships with HNI, affluent and key customers.
Monitor daily/weekly/monthly business performance and ensure achievement of branch scorecard.
Branch P&L; & Portfolio Management
Manage branch Profit & Loss and Balance Sheet.
Monitor book movement, revenue generation and branch profitability.
Ensure optimum utilization of branch resources.




Drive customer acquisition and increase wallet share through relationship deepening.
Customer Service
Ensure superior customer experience and timely resolution of customer complaints.
Conduct customer engagement activities and local marketing initiatives.
Maintain robust relationships with existing and potential customers.
Team Management
Lead, motivate and manage the branch team to achieve business objectives.
Monitor individual productivity and performance.
Conduct regular performance reviews, coaching and training.
Ensure proper allocation of roles and responsibilities and control team attrition.
Build a high-performance and customer-centric team culture.
Operations, Risk & Compliance
Ensure complete adherence to YES BANK policies, processes and regulatory guidelines.
Ensure compliance with KYC/AML and internal control requirements.
Maintain branch operational standards and ensure audit readiness.
Ensure timely submission of MIS and other required reports.
Identify and escalate operational, regulatory and business risks.
Ensure safety and security of customer and bank assets.

📌 Branch Manager Ankleshwar
🏢 Openmind Hr Solutions
📍 Ankleshwar