Job Responsibilities
Follow up with students/clients for pending and upcoming payments through calls, WhatsApp, and email.
Ensure timely collection of fees as per agreed payment schedules.
Maintain regular payment follow-up records and update collection status in the CRM.
Handle payment-related queries and resolve concerns professionally.
Negotiate payment timelines and plans while maintaining company policies.
Coordinate with the Counselling and Visa Process teams regarding student payment status.
Follow up on overdue payments and escalate long-pending cases to management.
Maintain qualified relationships with students/clients while ensuring effective collections.

Required Skills
Strong communication and negotiation skills.
Positive follow-up and convincing skills.
Basic to positive knowledge of the student visa process.




Ability to handle difficult conversations professionally.
Strong interpersonal and relationship-management skills.
Good knowledge of MS Office and CRM software.
Target-oriented and persistent approach.

Experience 1–3 years of experience in collections, payment follow-up, student counselling, finance, or a similar role.

Experience in the education/immigration industry will be preferred.

Location

Surat

Key Requirement The candidate should be comfortable with regular payment follow-ups, negotiation, and collection of outstanding student/client payments.

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person

📌 Collection Executive Surat
🏢 SWEC EDUCATION AND IMMIGRATION SERVICES
📍 Surat