Job Description

Be a part of a People’s Company and start “What’s Your Next.”

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Cavitak is a Value Added Technology Distribution Company with its Head Office in Ahmedabad, Gujarat, and a strong presence across PAN India. With operations across multiple verticals and Distribution as our core strength, we continue to grow by investing in people and technology

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Role: IT Administrator

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Location: Ahmedabad

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Role Summary

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We are looking for an IT Support / IT Administrator with 2–3 years of hands-on experience in providing day-to-day IT support to users and maintaining IT systems and devices.

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The role will primarily involve troubleshooting hardware, software, operating system, network, and user-access issues, along with supporting the organization's IT infrastructure and ensuring smooth day-to-day IT operations.

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Key Responsibilities

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- Provide day-to-day technical support to employees for hardware, software, and system-related issues.
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- Troubleshoot and resolve issues with desktops, laptops, printers, peripherals, and other IT devices.
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- Format systems, install and configure Windows OS, applications, drivers, and required software.
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- Diagnose and resolve basic hardware issues and coordinate repairs/replacements when required.
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- Set up and configure laptops, desktops, email accounts, and other IT equipment for recent employees.
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- Manage user accounts, passwords, system access, and basic Microsoft 365 administration.
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- Troubleshoot basic LAN, Wi-Fi, VPN, and network connectivity issues.
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- Support Active Directory and basic Windows Server administration.
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- Maintain IT assets, inventory, documentation, and records of issued devices.
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- Perform system updates, software installations, backups, and basic security checks.
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- Coordinate with vendors/service providers for hardware, networking, and other IT-related issues.
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- Ensure IT issues are tracked and resolved within the required timelines.
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Preferred Profile

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- Bachelor's degree in Computer Science, IT, or a related field.
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- 2–3 years of hands-on experience in IT Support / Desktop Support / System Administration.
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- Strong practical knowledge of Windows OS, hardware troubleshooting, system formatting, software installation, and device configuration.
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- Basic knowledge of Microsoft 365, Active Directory, networking, Wi-Fi, and VPNs.
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- Experience supporting laptops, desktops, printers, scanners, and other office IT equipment.
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- Good troubleshooting and problem-solving skills.
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- Strong communication skills and a user-focused approach.
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- Ability to independently diagnose common IT issues and take ownership until resolution.
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- The ideal candidate should be hands-on and comfortable troubleshooting and resolving day-to-day IT issues rather than being limited to administrative or monitoring activities.
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📌 Information Technology Administrator (India)
🏢 CAVITAK
📍 India