09 Sep
|
TP
|
Sahibzada Ajit Singh Nagar
09 Sep
TP
Sahibzada Ajit Singh Nagar
ob Description: Customer Support Executive – Teleperformance Position: Customer Support Executive Company: Teleperformance Location: Mohali Employment Type: Full time About the Role Teleperformance is hiring energetic and customer-oriented individuals for the role of Customer Support Executive. In this role, you will be responsible for handling customer interactions and ensuring a high level of customer satisfaction through effective communication and problem-solving skills.
Key Responsibilities - Handle inbound and outbound, chats, or emails.
Resolve customer queries and provide accurate information.
Maintain a high level of professionalism and customer satisfaction.
Document interactions and update records in the system.
Meet performance metrics such as quality, productivity, and turnaround time.
Eligibility
Criteria - Excellent communication skills in English.
Basic computer knowledge is required.
Willingness to work in rotational shifts.
📌 Customer Specialist Sahibzada Ajit Singh Nagar
🏢 TP
📍 Sahibzada Ajit Singh Nagar