Job Summary

nWe are looking for experienced and customer-focused Customer Service Executives to join our team for an international process.

nThe ideal candidate should have a minimum of 1 year of experience in International Voice or Chat Customer Service and should have excellent communication and customer-handling skills.

n Key Responsibilities

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Handle customer queries through International Voice or Chat support .
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Understand customer requirements and provide accurate solutions.
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Respond to customer queries professionally and within the required time.
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Resolve customer concerns and complaints effectively.
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Customer-focused and qualified.
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Confident while communicating with international customers.
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Positive at handling customer queries and resolving issues.
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Maintain accurate records of customer interactions.
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n Requirements

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Excellent verbal and written communication skills.
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Strong customer-handling and problem-solving abilities.
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Positive listening and interpersonal skills.
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Basic computer knowledge.
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Willingness to work in rotational/UK shifts, if applicable.
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Candidates with international customer service experience will be preferred.
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📌 Customer Service Executive International Chat Process Pune (India)
🏢 WNS
📍 India