09 Sep
|
Adarsh Group
|
Bengaluru
09 Sep
Adarsh Group
Bengaluru
Position: Executive / Senior Executive/Deputy Manager - CRM Technical / CRM
nLocation: Bangalore
nExperience: 5 - 10 years
nQualification: Diploma/BE in Civil Engineering / Any Graduate with real estate CRM experience.
n
nKey Responsibilities:
nCRM Technical
n
n
Coordinate with project and engineering teams for handover readiness, snag management, and technical clarifications.
n
Support customers during handover and rectification processes.
n
Coordinate across departments for timely updates and responses.
n
Drive customer satisfaction and process improvement initiatives.
n
Robust documentation, communication, and team collaboration skills.
n
n
nCRM
n
n
Oversee CRM operations, manage escalations, ensure timely possession and documentation. Drive customer satisfaction and process improvement initiatives.
n
n
📌 Customer Relationship Management Manager Bengaluru
🏢 Adarsh Group
📍 Bengaluru