Key Responsibilities
Support requests for booked and shipped and invoiced orders,
including order changes and cancellations; escalations; delivery issues and product support for newly delivered shipments, heavy inbound phone responsibilities *eCommerce team.
Support requests for various sales channels, which may include but not limited to, Commercial sales, Retail, and eCommerce
Maintain acceptable performance levels based on quarterly goals and comply with all Humanscale policies
Provide prompt and effective service to Humanscale customers &
team members including the appropriate escalation of issues.
Qualifications:
Proficient in the English language; bi-lingual Spanish a plus
High School diploma or equivalent required; bachelor's degree preferred
Business acumen in areas of customer service, e-commerce,
retail, logistics or sales support is advantageous
Demonstrate effective, explicit, and qualified written and oral communication.
Quick learner and problem solver; able to seek out solutions autonomously.
Experience in the manufacturing industry is preferred
📌 Customer Support Exe Bengaluru
🏢 MM Staffing u0026 Career Consultants
📍 Bengaluru
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