We are looking for an experienced and customer-focused Front Office Executive with a minimum of 3 years of experience in hotel Front Office operations.

Key Responsibilities
Greet and welcome guests in a warm, professional and courteous manner.
Handle guest check-in and check-out procedures efficiently.
Complete and maintain C-Form, guest registration and other required documentation.
Take regular guest feedback and ensure a high level of guest satisfaction.
Handle guest complaints and queries professionally and coordinate with concerned departments for timely resolution.
Prepare and maintain Tourism Reports and other Front Office reports.
Coordinate with Housekeeping, F&B;, Engineering and other departments for smooth hotel operations.
Provide guests with information about hotel facilities, local attractions, transportation and tourism activities.
Maintain accurate guest records and Front Office documentation.
Follow hotel SOPs, service standards and operational procedures.

Candidate Profile




Minimum 3 years of experience in Front Office operations in a hotel.
Excellent communication and interpersonal skills.
Strong guest handling and complaint resolution skills.
Good knowledge of C-Form and guest registration procedures.
Positive knowledge of Tourism Reports and Front Office documentation.
Basic knowledge of MS Office / Computer applications.
Pleasant personality with a solid customer-service attitude.
Ability to work independently and as part of a team.
Willingness to work in rotational shifts, weekends and holidays.

Key Skills: Front Office Operations, Guest Handling, Guest Relations, C-Form, Check-in, Check-out, Guest Feedback, Complaint Handling, Tourism Report, Communication Skills, Hotel Operations. Pay: ₹14,000.00 - ₹18,000.00 per month

Perks
Food provided

Work Location: In person

📌 Front Office Executive Rishikesh
🏢 Hotel Green View, Swargashram Rishikesh
📍 Rishikesh