Front Office Executive VIT Bhopal

Company: Dr. Morepen Home

Location: VIT Bhopal

Department: Front Office / Healthcare Operations

Experience: 14 Years

About the Role

Dr. Morepen Home is looking for a Front Office Executive to manage front-desk operations and ensure a smooth and skilled experience for patients, visitors, and guests at our VIT Bhopal facility.

Key Responsibilities
Manage day-to-day front office and reception operations.
Handle patient registration, appointments, queries, and coordination.
Manage IPD and OPD billing and related documentation.
Maintain accurate patient records and data.
Prepare and maintain daily/weekly Excel reports related to patients, billing, appointments, and front-office operations.
Perform regular Excel-based reporting, data entry, and MIS updates.
Coordinate with doctors, nurses, and internal teams for smooth operations.
Handle calls, visitors, and patient interactions professionally.




Ensure timely and accurate communication with patients and internal teams.

Requirements
1–4 years of experience in hospital/healthcare front office or a similar role.
Knowledge of IPD/OPD billing is an added advantage.
Candidates from a hotel/hospitality background with robust front-office experience and knowledge of hotel/front-office software are also welcome.
Good working knowledge of MS Excel and Excel reporting/MIS.
Robust verbal and written communication skills.
Basic knowledge of ChatGPT and AI tools.
Excellent patient/customer handling and interpersonal skills.
Professional, well-groomed, and presentable personality.
Ability to coordinate effectively with multiple teams.

What We Offer
Accommodation provided by the company
Food provided by the company
Opportunity to work with a growing healthcare organization.

📌 Front Office Receptionist Bhopal
🏢 Morepen Laboratories
📍 Bhopal