Designation:Executive cum IT support

3- 6 Years Experience

BCA /MCA / BSc CS /BTech /Mtech

Kochi- Max 7-8lpa

We're looking for a technology-driven professional to support our DMS and SFA platforms, ensuring productive sales operations and business continuity.

Key Responsibilities

· Manage and support day-to-day DMS operations.

· Onboard distributors and ensure seamless transaction processing.

· Monitor SFA (Bizom) and Tally ERP/TallyPrime integrations.

· Troubleshoot integration issues and resolve distributor queries.

· Validate sales, inventory, returns, and master data.

· Generate MIS reports and business insights.

· Collaborate with cross-functional teams to optimize system performance.

What We're Looking For

Mandatory Requirements

· 3+ years of experience in IT Operations, Application Support, ERP Support, or DMS/SFA Administration.

· Hands-on experience with any Sales Force Automation (SFA) application.

· Robust working knowledge of Tally ERP/ TallyPrime, Tally integrations, and TDL.

· Understanding of Distributor Management Systems (DMS) and FMCG sales processes.
ERP:



SAP or Similar ERP Experience FMCG workflows across Supply Chain, Inventory, and Sales modules.
Application Support and Management – Secondary Sales (Bizom /FieldAssist /Recibo or any other)*
Business Analysis Experience -
Requirements Gathering: Collect system improvement requests from warehouse, logistics, and sales operations teams.
Functional Specifications: Translate business needs into functional technical specifications for ERP configuration.
Testing & Validation: Coordinate User Acceptance Testing (UAT) for system upgrades, patch releases, and custom reports.
Data Integrity: Monitor master data workflows within the ERP to ensure accuracy in pricing, SKUs, and vendor data.
Change Management: Train end-users on current ERP features, creating simple user manuals and process guides.
Database management(SQL and Oracle)
Program /application development, any
Sql queries
Testing
User support , application part
UAT
Application roll out

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