Job Description

THIS ROLE WILL REQUIRE RELOCATION TO DUBAI

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To lead and develop the Internal Audit function for a telecoms business, providing independent assurance on governance, risk management, and internal controls. The role ensures regulatory compliance, operational efficiency, and protection of revenue streams across telecom operations.

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Key Responsibilities

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Leadership & Strategy

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- Develop and execute a risk-based internal audit strategy aligned with business and regulatory requirements
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- Build and lead a high-performing internal audit team across multiple markets/functions
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- Act as a key advisor to the Board, Audit Committee, and Executive Leadership
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Audit & Assurance

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- Design and deliver the annual audit plan covering:
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- Financial controls
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- Operational processes
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- IT & cybersecurity
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- Telecom network & OSS/BSS environments
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- Provide independent assurance on governance, risk management, and internal controls
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- Oversee audits across network operations, customer lifecycle, billing, and revenue assurance
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Telecom-Specific Oversight

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- Audit end-to-end telecom value chain:
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- Network infrastructure (RAN, Core, Transmission)
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- Billing, mediation & rating systems
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- Interconnect & roaming
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- Digital services / fintech platforms
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- Ensure compliance with telecom regulations (e.g., spectrum, data privacy, cybersecurity)
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- Evaluate revenue leakage risks and fraud controls across systems and processes
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Risk & Compliance

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- Establish and enhance enterprise risk management frameworks
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- Monitor compliance with local UAE regulations and international telecom standards
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- Lead investigations into fraud, control breaches, and operational failures
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Stakeholder Management

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- Present audit findings and insights to the Audit Committee and Board
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- Liaise with external auditors, regulators, and compliance functions
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- Influence senior stakeholders to drive remediation and control improvements
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Continuous Improvement

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- Implement data analytics and technology-enabled auditing
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- Identify process improvements, cost efficiencies, and control enhancements
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- Foster a strong risk-aware culture across the organisation
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Candidate Profile

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Experience

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- 12–15+ years in Internal Audit / Risk / Assurance
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- Minimum 5+ years in leadership roles
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- Strong telecoms experience (MNO, ISP, or digital operator)
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- Experience in multi-country or emerging markets highly desirable
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Technical Expertise

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- Deep knowledge of:
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- Telecom architecture (OSS/BSS, network operations)
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- Revenue assurance & billing controls
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- IT audit, cybersecurity, and data governance
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- Strong understanding of:
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- Risk-based auditing (IIA, COSO frameworks)
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- Regulatory environments in telecom / tech
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Qualifications

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- Degree in Finance, Accounting, or related field
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- Professional certifications preferred:
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- CIA, CISA, CPA, ACCA
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- MBA or equivalent is a plus
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Skills

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- Strategic thinker with solid commercial awareness
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- Excellent stakeholder engagement at Board level
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- Strong analytical, investigative, and problem-solving skills
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- High integrity and professional scepticism
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📌 Head of Internal Audit (Mumbai)
🏢 Confidential
📍 Mumbai