About Us

Boston Tech India builds and supports NextGen AI Cloud, our cloud platform. We're looking for an IT Support Engineer with robust Linux and networking fundamentals to join our support team in Salem, Tamil Nadu.

Job Summary

We are hiring an IT Support Engineer to handle Linux server administration, network troubleshooting, and day-to-day technical support for our NextGen AI Cloud product. This is a great prospect for freshers as well as experienced candidates (up to 3 years) who want to build a career in cloud infrastructure and IT support.

Key Responsibilities
Install, configure, and maintain Linux servers (Ubuntu/CentOS/RHEL)
Monitor server health, uptime, and performance of cloud infrastructure
Troubleshoot network issues (LAN/WAN, DNS, DHCP, firewall, VPN)
Provide first-line and second-line technical support to internal teams and clients
Manage user accounts, permissions, and basic system security
Perform routine backups, patching, and system updates
Document issues, resolutions, and standard operating procedures
Coordinate with the development/DevOps team for escalations
Support and maintain network devices (routers, switches, firewalls)

Required Skills




Good understanding of Linux administration (file systems, shell/bash basics, user management, services)
Basic to intermediate knowledge of networking concepts (TCP/IP, DNS, DHCP, subnetting, VPN, firewall)
Familiarity with server monitoring and troubleshooting
Willingness to learn cloud platforms and AI-based products
Good communication and problem-solving skills
Ability to work independently and in a team

Valuable to Have
Knowledge of cloud platforms (AWS/Azure/GCP)
Basic scripting knowledge (Bash/Python)
Exposure to virtualization (VMware/KVM/Docker)
Certifications like RHCSA, CCNA, CompTIA Network+/Linux+

Eligibility & Qualification
BCA, MCA, M.Sc (Computer Science), or any degree with a relevant IT/networking/Linux certification
Freshers are welcome to apply
Up to 3 years of relevant experience considered

Location Salem, Tamil Nadu (candidates based in or willing to relocate to Salem preferred)

Pay: ₹5,000.00 - ₹15,000.00 per month

Benefits
Paid sick time
Provident Fund

Work Location: Hybrid remote in Salem, Tamil Nadu (Salem)

📌 It Support Engineer Linux/networking/windows Salem (India)
🏢 Boston Tech India
📍 India