Job Description

Vice President – Account Management

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Location: Mumbai

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The Role

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This is not a client servicing role. This is a growth leadership role.

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You’ll lead key client relationships, drive revenue across accounts, and shape how clients see us as a strategic partner, not an agency. You should be equally comfortable advising CMOs, challenging strategy, unlocking opportunities, and building high-performing teams.

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What You’ll Do

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- Own senior client relationships and become a trusted advisor on business decisions
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- Drive account growth through upsell, cross-sell, and proactive chance spotting
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- Bring sharp, integrated thinking across creative, media, content, and tech
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- Play a key role in pitches with clear POVs and strong storytelling
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- Build and lead a high-performance account management team
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- Ensure delivery excellence across timelines, quality, and profitability
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What You Bring

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- 12+ years in account management within digital or integrated agencies
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- Experience managing large brands and revenue targets
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- Strong understanding of what drives real business outcomes in digital
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- Ability to sell, defend, and scale ideas
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- Equal comfort with data, strategy, and storytelling
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- Proven track record of building and leading teams
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Bonus

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- Experience scaling accounts significantly
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- Cross-industry exposure
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- A strong, opinionated point of view
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What Success Looks Like

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- Clients see you as a strategic partner, not a vendor
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- Accounts grow in size, scope, and impact
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- Teams are strong, stable, and high-performing
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- Work is sharper, faster, and more effective
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📌 Vice President Account Management (Mumbai)
🏢 Tonic Worldwide
📍 Mumbai