Job Description – Salesforce Education Cloud Solution Architect (K-12 Education)
Position
Salesforce Education Cloud Solution Architect
Experience
12–18+ Years of IT Experience with 8+ Years in Salesforce Architecture
Location
Flexible / Hybrid
Employment Type
Full-Time

Role Overview
We are seeking an experienced Salesforce Education Cloud Solution Architect to lead the design and delivery of enterprise-scale K-12 digital education platforms built on Salesforce Education Cloud. The ideal candidate should possess deep expertise in architecting solutions that support the complete student lifecycle—from admissions through graduation—while integrating academic, administrative, parent, and teacher experiences into a unified platform.
The candidate will collaborate with business stakeholders, school administrators, educators, and technical teams to define scalable, secure, and high-performing Salesforce solutions for modern K-12 institutions.

Key Responsibilities
Lead solution architecture for enterprise K-12 Education Cloud implementations.
Design scalable Salesforce Education Cloud solutions supporting Kindergarten through Grade 12 students.
Define end-to-end student lifecycle architecture, including:
Student recruitment
Enrollment and admissions
Registration
Student information management
Academic progress tracking
Attendance management
Behaviour and discipline tracking
Parent engagement
Teacher collaboration
Student wellbeing
Graduation and alumni transition
Design Student 360 architecture using Salesforce Education Cloud.
Build role-based experiences for:
Students
Parents/Guardians
Teachers
School Administrators
District Administrators
Counsellors
Design scalable Experience Cloud portals for parents, students, and faculty.
Define security architecture including FERPA/GDPR/privacy controls, role hierarchy, sharing model, and permission strategies.
Lead enterprise integration architecture with:
Student Information Systems (SIS)
Learning Management Systems (LMS)
Assessment platforms
Identity Providers (SSO)




ERP/Finance systems
Library systems
Transportation systems
Payment gateways
Design automation using Flow, Apex, OmniStudio (where applicable), and Platform Events.
Lead Data Cloud adoption for unified student insights and analytics where required.
Participate in discovery workshops, solution blueprinting, architecture reviews, and governance.
Mentor technical teams and establish Salesforce development best practices.
Support estimations, presales, RFPs, architecture governance, and customer presentations.

Required Experience
Salesforce
12+ years of Salesforce experience
Minimum 5 years of Education Cloud architecture experience
Proven experience designing K-12 education solutions
Experience leading multiple enterprise Salesforce implementations
Experience defining enterprise solution architecture and governance

Mandatory K-12 Functional Experience
Hands-on architecture experience across:
Student Admissions
Enrollment Management
Academic Year Planning
Curriculum Management
Class Scheduling
Timetable Management
Attendance Management
Behaviour & Discipline Management
Student Case Management
Parent Communication
Teacher Collaboration
Student Wellbeing Programs
Assessment Management
Report Cards
Progress Monitoring
Extracurricular Activities
Transportation Management
Fee Management (preferred)
Graduation Readiness
Alumni Management

Technical Skills
Salesforce Clouds
Education Cloud
Experience Cloud
Service Cloud
Sales Cloud
Data Cloud (preferred)
Marketing Cloud (preferred)
Salesforce Platform
Apex
Lightning Web Components
Flow
Platform Events
Named Credentials
Integration APIs




OmniStudio (preferred)
Integration Experience
Experience integrating Salesforce with:
Student Information Systems (SIS)
Learning Management Systems (Canvas, Moodle, Blackboard, Google Classroom, etc.)
Microsoft 365
Google Workspace
Identity Providers (Azure AD, Okta)
Payment Gateways
ERP systems
Document Management Systems

Architecture Responsibilities
Enterprise Solution Architecture
Multi-school / Multi-campus architecture
Security and sharing model design
Data migration strategy
Master Data Management
API-first architecture
Event-driven integrations
High availability and scalability
DevOps and CI/CD strategy
Performance optimisation
Governance framework

Preferred Knowledge
Experience designing solutions for:
District-wide school systems
Charter schools
Private schools
Public school systems
International curriculum (IB, CBSE, ICSE, British Curriculum, etc.)
Student analytics and reporting
AI-assisted student support using Salesforce Agentforce
Data Cloud-powered Student 360 and predictive insights

Certifications
Preferred certifications include:
Salesforce Application Architect
Salesforce System Architect
Salesforce Education Cloud Accredited Professional
Salesforce Data Architect
Sharing & Visibility Architect
Integration Architect
Platform Developer II
AI Associate / Agentforce certifications (preferred)

Soft Skills
Executive stakeholder management
Solution consulting
Architecture governance
Team leadership and mentoring
Excellent communication and presentation skills
Presales and RFP experience
Robust analytical and problem-solving abilities

Nice to Have
Experience with Salesforce Data Cloud
Agentforce implementation experience
Education analytics and dashboards
Knowledge of FERPA, GDPR, and education data privacy regulations
Experience with enterprise DevOps tools such as Copado or Gearset
Experience working with large-scale K-12 digital transformation programs

📌 Salesforce Architect - Education cloud (Erode)
🏢 DBiz.ai
📍 Erode