Job Title: Customer Support Executive – International Voice & Non-Voice Process

Employment Type: Full time

Experience: Freshers & Experienced Candidates

Shift: Rotational / Night Shifts

Location: On-site

Job Responsibilities
Handle customer queries through voice calls, chat, and email.
Provide accurate and skilled solutions to customer concerns.
Handle customer complaints and resolve issues effectively.
Maintain valuable communication and customer service standards.
Update and maintain customer information and interaction records.
Follow company policies, process guidelines, and quality standards.
Achieve assigned productivity, quality, and performance targets.
Coordinate with internal teams whenever required.

Requirements:
Freshers & Experienced candidates can apply.
Good English communication skills.




Good listening and problem-solving abilities.
Good written communication skills for non-voice processes.
Basic computer knowledge.
Good typing speed and accuracy.
Willingness to work in rotational/night shifts.
Candidates should be flexible to work in Voice or Non-Voice processes.

Salary & Benefits:
Competitive salary
Performance-based incentives
Night shift allowance, as applicable
Two-way cab facility, as per company policy
Career growth opportunities
Training will be provided

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits
Provident Fund

Work Location: In person

📌 International Voice & Non Voice Process Hyderabad
🏢 TeksAcademy
📍 Hyderabad