Job Description

Job Description

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Mode of Work - Hybrid(Monday,Wednesday,Friday-WFO)

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Shift - 6AM-3PM IST

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Skills and experience

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- Minimum 4 years in systems and infrastructure administration in an enterprise environment (6 or more preferred).
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- Strong hands-on Windows Server and Linux server administration.
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- Strong VMware virtualisation administration.
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- Strong Microsoft Azure administration.
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- Active Directory and Entra ID at an infrastructure and policy level (health,configuration, governance).
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- Hands-on management of network switching and wireless — Cisco switches and wireless, and Aruba wireless. Firewall administration is not required.
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- Infrastructure patching experience — firmware and OS updates across physical compute, storage, and network hardware, and virtualisation platforms.
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- Backup and recovery administration, including fault diagnosis and remediation.
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- Working knowledge of vulnerability management and access governance.
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- Awareness of the ACSC Essential Eight, NIST CSF, or ISO 27001 sufficient to implement controls.
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- Experience working within ITIL-based change management.
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- Demonstrated ability to work independently, set their own priorities, and drive work to completion without close supervision.
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- Fluent written and spoken English, with the ability to communicate clearly with non technical staff.
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- Certifications desirable: Cisco CCNA, Microsoft AZ-104, VMware Certified Qualified, CompTIA Security+.
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- GMP or other regulated industry experience advantageous but not essential.
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Key accountabilities

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- Administer and maintain the virtual server environment across VMware and Azure,
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- including host and guest management. Responsible for keeping the environment
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- healthy, monitoring for issues, and resolving faults.
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- Administer Azure cloud services and supporting infrastructure, including
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- configuration, capacity monitoring, and cost-efficient operation. Escalate architectural
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- or investment decisions to the Head of Digital and Technology.
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- Maintain and manage network switching and wireless — Cisco switches and wireless
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- across the environment, and Aruba wireless at the Adelaide site.
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- Perform infrastructure patching — firmware and OS updates for physical compute,
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- storage, and network hardware, and for VMware and other virtualisation platforms.
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- Responsible for server and endpoint patching — setting the approach and schedule,
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- and ensuring cycles are completed. Routine execution is carried out by BioCina staff;
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- this role tracks completion and addresses any slippage or failures.
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- Responsible for the ongoing operation of the backup environment — maintaining
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- backup infrastructure, investigating and resolving failures, and confirming data remains recoverable.
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- Triage and remediate vulnerability findings relevant to servers and infrastructure, and
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- report on progress.
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- Maintain Active Directory and Entra ID health, policy, and configuration, and support
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- access governance and periodic access reviews.
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- Implement infrastructure changes arising from cyber security remediation roadmap.
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- Log and manage all changes through Jira Service Management in accordance with
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- ITIL-based change control procedure.
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- Support computer system validation and qualification by maintaining accurate
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- configuration records and audit-trail settings.
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- Maintain infrastructure documentation, runbooks, and configuration records within systems.
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- Direct on-site colleagues for physical tasks and act as an escalation point above L1 for infrastructure matters.
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- Contribute to Digital project work.
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📌 Systems Administrator (Infrastructure) (Hyderabad)
🏢 Thinkwise Consulting
📍 Hyderabad