Client Sales Associate – Voice Process

Position: Client Sales Associate

Location: KPHB, Hyderabad – Onsite

Shift: Night Shift – 6:30 PM to 3:30 AM IST

Employment Type: Full time

Work Mode: Onsite

Job Summary

We are looking for a Client Sales Associate with robust experience in voice-based customer interaction and sales, particularly with US clients/customers. The ideal candidate should have excellent English communication skills, confidence speaking with international customers, and the ability to work in a night-shift environment.

The candidate will be responsible for communicating with US clients over the phone, understanding their requirements, promoting relevant products/services, generating leads, and converting prospects into sales.

Key Responsibilities
Handle inbound and outbound voice calls with US clients/customers.
Communicate professionally with customers and understand their requirements.
Identify sales prospects and promote relevant products/services.
Generate leads and follow up with prospective customers.




Explain product/service features, pricing, and benefits clearly.
Handle customer questions, objections, and concerns effectively.
Maintain strong customer relationships and provide a positive customer experience.
Achieve assigned sales, conversion, call volume, and revenue targets.
Accurately update customer information, call outcomes, and sales activities in CRM systems.
Follow up with leads and existing customers to maximize conversion opportunities.
Coordinate with internal teams to ensure timely resolution of customer requirements.
Maintain professionalism and quality standards on every customer interaction.

Required Skills & Qualifications
1–5 years of experience in Voice Process, Inside Sales, Tele Sales, International Voice Process, or Customer Sales.
Experience communicating with US clients/customers is strongly preferred.
Excellent verbal English communication and active listening skills.
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