Receptionist / Call Handler

Company: ARC Infra

Location: Vijayawada

Job Type: Full-Time

Job Summary

ARC Infra is looking for an energetic, confident and sales-oriented Receptionist / Call Handler to manage customer calls, enquiries, follow-ups and quotation preparation.

The candidate should have valuable communication skills, fluency in English and working knowledge of MS Excel for preparing quotations.

Key Responsibilities
Attend incoming customer calls professionally.
Handle customer enquiries and understand requirements.
Follow up with new and existing leads regularly.
Convert enquiries into appointments, meetings and site visits.
Prepare customer quotations using MS Excel.
Edit prices, quantities, calculations and customer details in Excel quotation formats.
Maintain customer and lead records in MS Excel / CRM.
Send quotations and company information to customers through WhatsApp and email.
Follow up on quotations and pending customer decisions.




Coordinate customer appointments with the sales and site teams.
Maintain daily call and follow-up records.
Support the sales team in achieving monthly targets.

Candidate Requirements
Fluency in English is mandatory.
Valuable communication and telephone handling skills.
Good working knowledge of MS Excel, especially for quotation preparation.
Basic knowledge of Word, email and WhatsApp.
Confident and enthusiastic about sales.
Strong customer follow-up skills.
Valuable organizational skills.
Previous experience in reception, telecalling, customer service or sales is preferred.

Preferred Candidate Energetic Confident Good Communication Sales-Oriented Strong Follow-up Valuable MS Excel Skills Responsible

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Receptionist/call Handler Vijayawada (India)
🏢 ARCINFRA
📍 India