We are looking for a skilled, friendly, and confident Receptionist cum Telecaller to manage front-desk activities, handle incoming and outgoing calls, assist visitors, and support the team with basic administrative and customer communication tasks.

Key Responsibilities
Handle incoming and outgoing calls professionally.
Greet and assist visitors, clients, and candidates.
Attend customer enquiries and provide basic information about company services.
Make follow-up calls to prospective customers, candidates, and clients.
Maintain records of calls, enquiries, visitors, and follow-ups.
Coordinate appointments, meetings, and visitor schedules.
Respond to WhatsApp messages, emails, and basic customer queries.
Forward enquiries to the concerned department or team member.
Maintain a qualified and welcoming reception area.
Support day-to-day administrative and office coordination activities.
Prepare basic reports related to calls, enquiries, and follow-ups.
Perform other responsibilities assigned by management.

Required Skills
Good communication and interpersonal skills.
Pleasant and professional personality.
Good Hindi and English communication skills.




Basic knowledge of MS Office / Google Workspace.
Ability to handle multiple calls and enquiries efficiently.
Valuable follow-up and customer-handling skills.
Basic computer knowledge is mandatory.
Ability to work independently as well as in a team.

Qualification Preferred: Graduate in any discipline.

Experience
Freshers can apply.
Candidates with experience in Reception, Telecalling, Customer Support, Front Desk, or Administration will be preferred.

Key Qualities
Polite and confident
Punctual and disciplined
Positive attitude
Good listening skills
Customer-focused
Professional appearance and behaviour

Pay: ₹14,657.88 - ₹20,286.86 per month

Benefits
Cell phone reimbursement

Ability to commute/relocate:
Patna, Bihar (Patna): Reliably commute or planning to relocate before starting work (Required)

Education:
Bachelor's (Required)

Experience:
Receptionist cum Telecaller: 1 year (Required)

Language:
English (Required)

Location:
Patna, Bihar (Patna) (Required)

Work Location: In person

📌 Receptionist Cum Telecaller Patna
🏢 Raghav IT Solution Services OPC
📍 Patna