Greeting from Intercont Freight Liners Pvt Ltd.

We are currently having an opening for Customer Service Executive
Freight Forwarding for Nashik location.

Customer Service
End to end shipment management
Act as SPOC for assigned customers.
Manage end-to-end shipments: booking, documentation, customs, operations, and finance.
Handle customer onboarding and share vessel schedules.
Create/update estimates, orders, jobs, and rates in ERP (Buy/Sell, VAS).
Coordinate booking requests, transportation, and container pickup updates.
Ensure timely receipt of Shipping Instructions (SI) before cutoff.
Manage pre
and post-shipment activities.
Ensure timely invoicing and payment collection.
Resolve invoice disputes.
Handle nomination shipments (terms, MBL instructions, estimates).
Indian Vessels knowledge should be there.

Primary activities related to CHB documentation part
Collect/verify invoices, KYC, and certifications.
Ensure customs registration for recent shippers.
Coordinate with CHA for checklists and approvals.




Manage BL process: draft, approvals, LOI, SB no., LEO copies.
Coordinate with customs, BL, and agencies for approvals and execution.
Prepare and share daily shipment/container reports.
Handle Form 13, examination reports, and stuffing proof (photos/videos)
Manage document amendments/corrections across all stakeholders.

Support Activities
Promote and upsell Value-Added Services (VAS) to customers.
Coordinate with Sales and Finance teams for customer-related queries.
Support KYC updates with carriers in coordination with the Booking Team.
Inform Documentation Team of last-minute container pickups.
Perform any additional tasks as assigned based on business requirements.

Job Types: Full time, Permanent

Pay: ₹12,711.83 - ₹25,000.00 per month

Advantages:
Health insurance
Provident Fund

Work Location: In person

📌 Customer Service Executive Freight Forwarding Nashik (India)
🏢 Intercont Freight Liners
📍 India