LOCATION - TRIVANDRUM (ONSITE)
CANDIDATES FROM TRIVANDRUM/KOLLAM LOCATION AND IMMEDIATE JOINERS WILL BE CONSIDERED.
NIGHT SHIFT - 9:30PM to 6:30AM

Roles/Responsibilities include but not limited to:
Facilitate end-to-end coordination of patient care activities including scheduling, follow-ups, interdisciplinary referrals, and lab result tracking.
Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and updates on patient care requirements.
Schedule clinician visits according to prescribed frequencies and obtain required visit authorizations from appropriate authorities.
Coordinate and manage workflows for healthcare specialists to ensure timely and effective task execution, minimizing care delays.
Act as the primary point of contact for clinician queries regarding assigned patient groups and provide timely responses.
Identify and report urgent or unresolved issues to Team Leads on a real-time basis for immediate resolution.




Perform additional administrative or coordination tasks as delegated by the leadership team to support operational goals.

Qualifications:
Any degree (No Backlog)
0 to 5 years of backend operations experience. (Preferably BPO Industry)
Excellent English communication skills
Proficiency in MS Office
Willing to work in Night shifts (9:30PM to 6:30AM) from Trivandrum office location
Immediate joiners preferred

Job Types: Full time, Permanent

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:
Health insurance
Provident Fund

Application Question(s):
How many years of experience you have in US Healthcare or similar backend process?
Have you worked in Night shifts (Yes/No)?
How soon are you available to join if selected? Mention the notice period if any?
Where is your current location?
Are you willing to work in regular night shifts (9:30PM to 6:30AM) from our office location?

Work Location: In person

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