Key Responsibilities
Handle Inbound and outbound calls to related to GST, ITR, FSSAI, MSME, Company Registration, and other business compliances.:
Understand client requirements and provide accurate information about our services and processes.
Maintain a daily call log, follow-up list, and track lead status in CRM or Excel.
Build and maintain solid relationships with clients through consistent communication and follow-ups.
Convert inquiries into confirmed sales and assist clients through the onboarding process.
Coordinate with the operations and compliance teams for smooth client handover.
Achieve monthly targets and contribute to overall business growth.
Prepare daily/weekly sales reports and share updates with the management team.