09 Sep
|
QTONET PRIVATE
|
Nashik
09 Sep
QTONET PRIVATE
Nashik
Location: Nashik
Experience: 1–3 Years
Industry: Hotel / Hospitality
Job Summary
We are looking for a friendly and qualified Receptionist to manage front desk operations, assist guests, and ensure a smooth and pleasant guest experience.
Key Responsibilities
Welcome and greet guests in a warm and professional manner.
Handle guest check-ins and check-outs.
Manage reservations, room bookings, and guest inquiries.
Answer phone calls, emails, and guest requests promptly.
Handle billing, payments, and basic front-office documentation.
Coordinate with housekeeping, F&B;, and other departments.
Resolve guest complaints and issues professionally.
Maintain accurate guest records and daily reports.
Provide information about hotel facilities, services, and local attractions.
Ensure the reception area is clean, organized, and presentable.
Maintain high standards of customer service at all times.
Requirements
Graduate/Diploma in Hotel Management or any relevant field.
1–3 years of experience in front office/reception, preferably in a hotel or resort.
Excellent communication and interpersonal skills.
Pleasant personality and qualified appearance.
Basic computer knowledge and familiarity with hotel software.
Good problem-solving and guest-handling skills.
Willingness to work in shifts, weekends, and holidays.
Pay: ₹10,000.00 - ₹20,000.00 per month
Perks
Cell phone reimbursement
Provident Fund
Work Location: In person
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