Responsibilities:
Manage post booking queries and loop closure as per the SLA
Managing daily bookings for clients
Coordinating with internal team for daily operations
Manage end to end visa services of customers
Understanding corporate requirement to the core & maintain the signed off service levels
Updating daily activities in the project management tool
Raising customer queries where there is dependency of any internal team member
Communicating & coordinating with external partners
Handle customer inquiries and resolve issues in a timely and qualified manner.
Stay updated with industry trends and changes in regulations to ensure operational

compliance.
Contribute to the overall operational efficiency and effectiveness of the organization.
Reasonable experience in managing daily operations
Valuable knowledge of visa related nuances
Comfortable with MS tools & especially Excel
Good communicator and problem solver

Qualifications:




Bachelor's degree in Business Administration.
Previous experience into operations is preferred.
Solid analytical skills with the ability to interpret data and identify trends.
Excellent attention to detail and accuracy in performing tasks.
Proficient in using operational tools, software, and systems.
Strong communication skills, both written and verbal.
Ability to work well in a rapid-paced and dynamic environment.
Proactive problem-solving skills and ability to handle multiple priorities.
Knowledge of regulatory compliance and industry best practices.

Pay: ₹10,000.00 - ₹20,000.00 per month

Application Question(s):
Are you comfortable for Anand Location?
What is your Current salary?
What is your Notice Period?

Work Location: In person

📌 Customer Care Executive Anand
🏢 Ziptrrip
📍 Anand