Job description

Company Description

Tracky, a distinguished brand under Drstore Healthcare Services India Pvt Ltd, is dedicated to revolutionizing preventive healthcare through smart IoT products and creative at-home diagnostic services. Tracky promises accessible, convenient, and effective healthcare solutions designed to empower individuals to live healthier lives.

Role Description

This is a full-time in office role located in Thane for a Customer Support Executive. The Customer Support Executive will be responsible for managing day-to-day customer interactions, addressing customer queries, providing technical support, ensuring customer satisfaction, and offering online support. The role involves identifying customer needs and resolving their issues promptly to ensure a positive experience.

Qualifications
Customer Support and Customer Service skills




Experience in Customer Satisfaction and Online Support
Technical Support skills
Excellent verbal and written communication skills
Client call handling and query resolution experience is must
Bachelor's degree in a relevant field is preferred

Requiremenets

Experience -: Min 6M and above

language-: Malayalam, Tamil, Kannada, Hindi, English

Salary-: 3-4LPA

Pay: ₹20,000.00 - ₹35,000.00 per month

Advantages:
Life insurance
Provident Fund

Education:
Bachelor's (required)

Experience:
Customer support: 1 year (preferred)

Language:
Tamil (required)
Kannada (required)
English (required)
Hindi (preferred)
Malayalam (required)

Work Location: In person

📌 Customer Support Executive Thane
🏢 Drstore.in
📍 Thane