Engage with the mapped customers for converting the account as the primary account of the customer. and mzximizing revenue from the customer Act as a financial facilitator to the customer Ensure activation of alternate channel facilities and other value added services for Relationship Customers Regularly analyse the account transactions, understand needs, assist to fulfill the banking needs of the customer. Ensure customer retention through constant engagement and personalized services. Be responsible for timely resolution of customer queries and complaints.
Source recent to bank relationships through referrals and market combing. Upsell and cross-sell TPP for maximizing revenue generation for the Bank
Responsibilities
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Qualifications
Experience Range : 5 to 10 Years Qualifications :Graduate (Any Specialisation)MBA Preferrable
📌 Relationship Manager Nri Kottayam
🏢 CSB Bank
📍 Kottayam
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