Key Responsibilities:
Provide Trading Platform Support (NSEIX - NEAT)
Manage incident, change, and problem resolution processes
Deliver desktop support and administer IT infrastructure systems
Implement and monitor IT governance and compliance frameworks
Identify, assess, and mitigate IT risks
Plan, coordinate, and test disaster recovery and business continuity strategies
Collaborate with and manage relationships with vendors and stakeholders
Oversee data center operations to ensure optimal performance and availabilityRequirements:
Lead vendor coordination and implement disaster recovery strategies.-
Establish backup and restoration processes for systems.
Maintain asset records, tickets, updates, and documentation as per ITIL processes.
Solid knowledge of Windows 11, O365,



Windows/Linux Server OS preferred.
Hands-on experience with ticketing tools (e.g., ServiceNow).
Exposure to working directly with end customers/business, vendors, and project stakeholders.
Valuable communication and technical skills.
Knowledge of NSE IX Exchange Regulations & Compliance.
Experience handling exchange IT audits- ITIL process adherence (change, release, incident, problem management).
Degree in Computer Science, Software Engineering, or related field.
Robust command of spoken and written English.
Regional experience preferred.

📌 Associate, Information Technology Mumbai (India)
🏢 RiverForest Connections Private
📍 India