Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Gold Loan

Office Location: Sultanabad Peddapally

Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities
1.Customer acquisition for gold loans 2. Conduct gold valuation and documentation 3. Ensure timely disbursement and repayment tracking 4.Maintain portfolio quality

Additional Responsibilities
1.Cross-sell banking products 2. Support branch operations 3. Handle customer queries and complaints

Reporting Team
Reporting Designation:
Reporting Department:

Educational Qualifications Preferred
Category:
Field specialization:
Degree:
Academic score:
Institution tier:

Required Certification/s

Required Training/s

Required Work Experience
Industry: Banking / NBFC
Role: Sales / Lending
Years of experience: 2 to 5





Key Performance Indicators: 1.Loan disbursement volume 2.Portfolio quality 3.Customer satisfaction score Required Competencies: 1.Customer Orientation 2.Integrity 3.Result Focus

Required Knowledge: 1. Gold loan products2. Lending norms 3.KYC and compliance

Required Skills: - Communication - Negotiation - MS Office

Required Abilities
Physical: General office work
Other: Ability to handle pressure

Work Workplace Details: Branch-based with customer interaction

Specific Requirements
Travel: Yes
Vehicle: Preferred
Work Permit: Not applicable

Other Details
Pay Rate:
Contract Types: Permanent, Full time
Time Constraints: Standard banking hours
Compliance Related: Adherence to RBI and internal norms
Union Affiliation:

📌 Relationship Manager Gold Loan Cuttack
🏢 AU Small Finance Bank
📍 Cuttack