Job description:
Key Requirements:
Track and execute timely renewal of subscriptions, AMC contracts.
Follow up with existing customers for advance payments, pending renewals, and reorder opportunities.
Maintain records in the CRM system for all assigned accounts.
Escalate customer issues, complaints, or at-risk accounts to Senior CRE
Take reviews and feedback from the customers and rapid-track resolution of urgent and critical issues by interfacing with the internal teams.

Education & Experience:
Graduate in any discipline (Technical disciplines are preferred - BSc-IT, Bsc-CS, B.E., other disciplines are also welcome)
Fluent in English and Hindi
Basic proficiency in MS Office / Google Docs

Job Types: Full time, Permanent

Work Location: In person

Pay: ₹13,000.00 - ₹24,000.00 per month

Perks:
Cell phone reimbursement
Paid time off

Application Question(s):
Rate your English writing ability on a scale of 1 to 10 (10 being excellent)
Rate your English Speaking ability on a scale of 1 to 10 (10 being excellent)

Work Location: In person

📌 Customer Relationship Executive Thane
🏢 Delta8 Technologies
📍 Thane