Job Summary:
The Retail Customer Service Associate is responsible for delivering excellent customer experiences by assisting shoppers, answering questions, resolving issues, and ensuring smooth store operations. This role requires robust communication skills, product knowledge, and a friendly, helpful attitude.

Key Responsibilities:
Greet customers warmly and assist them with their shopping needs
Provide accurate information about products, promotions, and store policies
Handle customer inquiries, complaints, and returns in a skilled manner
Operate cash registers and process payments (cash, card, digital)
Maintain store cleanliness, organization, and visual merchandising standards
Restock shelves and ensure product availability
Assist in inventory management and stock checks
Promote products and upsell when appropriate
Follow company procedures for security, safety, and loss prevention

Pay: ₹9,742.11 - ₹20,124.73 per month

Work Location: In person

📌 Customer Service/retail Kolkata
🏢 Navvi E Retail
📍 Kolkata