Key Responsibilities
Dealer Order Tracking & Validation
Capture and track customer orders received from dealers.
Verify order completeness (SKU, quantity, specifications, timelines, payment terms).
Coordinate with Sales team for clarification or corrections.
Maintain real-time order tracking dashboard.
Ensure all confirmed orders are updated in ERP/CRM systems.
Order Analysis & Production Planning Support
Analyse incoming dealer orders and consolidate demand.
Convert dealer demand into structured production order sheets.
Prioritize production based on:
Dispatch deadlines
Stock availability
Dealer category/territory priority
Business targets
Support monthly and weekly production planning discussions.
Production Order Placement & Monitoring
Raise production orders in coordination with factory/production team.
Monitor production status daily against committed timelines.
Identify bottlenecks or delays and escalate proactively.
Ensure production aligns with confirmed dealer commitments.
Production Allocation to Dealers




Allocate finished goods based on:
Confirmed dealer orders
Payment status / credit approval
Territory and strategic priorities
Maintain allocation tracker for management visibility.
Prevent misallocation or dispatch conflicts.
Dispatch & Shipment Tracking
Coordinate with logistics/dispatch team for shipment scheduling.
Track shipment details (LR number, dispatch date, expected delivery).
Share dispatch status updates with dealers and sales team.
Handle dispatch-related discrepancies and follow-up until closure.
Dealer Communication & Status Updates
Share order-wise production & dispatch status proactively.
Respond to dealer queries regarding order timelines.
Maintain structured communication to improve dealer confidence and transparency.
MIS & Reporting

Prepare and share periodic MIS including: - Order inflow vs production capacity - Pending production orders - Dispatch

📌 Sales & Operations Planning Coordinator Gurugram
🏢 Railingo
📍 Gurugram