Job description:
Job Title: Customer Support Executive
Job Summary:
Key Responsibilities:
Handle inbound customer calls.
Resolve customer queries and complaints in a skilled manner
Provide accurate information about products/services
Maintain proper records of customer interactions
Escalate complex issues to the concerned team when required
Ensure customer satisfaction and build long-term relationships
Follow company guidelines and quality standards
Requirements:
Excellent verbal and written communication skills
Strong problem-solving and interpersonal skills
Ability to handle pressure and multitask
Job Types: Full time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Advantages:
Provident Fund
Work Location: In person
📌 Customer Service Associate Gurugram (India)
🏢 Placynt Talent Management
📍 India
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