Job Role
Senior Data Analyst
Department
Operations
Experience
Minimum 10 years
Location
Mumbai
Key Responsibilities:
Integrate data from various sources to create a comprehensive view of the SMS, Flashcall and Omnichannel performance
Analyse large datasets to identify trends, patterns, correlations, and anomalies.
Partner with cross-functional teams to deliver automated reporting and dashboards
Create data visualizations and reports to present data-driven insights.
Document data analysis processes, methodologies, and results for future reference.
Collaborate with cross-functional teams to integrate data from different sources/platform and help create a unified view
Conceptualize and run analyses that generate insights on traffic pattern to help further develop and improve market position.
(Potentially short term/until platforms harmonization) Supervise a BPO team in charge of suppliers cost management, coach team and support automation of the process
Data analysis and modeling:
Extract, clean,



and transform complex pricing data from various sources (CRM, sales data, market research).
Build statistical models and predictive algorithms to forecast pricing impacts on revenue and profitability.
Analyze customer segmentation data to identify price sensitivity and optimal pricing tiers.
Pricing strategy development:
Identify market trends and competitor pricing to inform pricing strategy adjustments.
Develop and evaluate different pricing models (cost-plus, value-based, competitive) based on market analysis.
Conduct sensitivity analysis to assess the impact of pricing changes on key metrics.
Business collaboration:
Partner with sales teams to identify pricing prospects and address customer pricing concerns.
Collaborate with marketing to align pricing strategies with product positioning and promotions.
Present data-driven insights and pricing recommendations to senior management.
Reporting and visualization:
C

📌 Senior Data Analyst Mumbai
🏢 route mobile
📍 Mumbai