Receptionist - Resort Operations

About the Resort

Hacoalke View Resort Kumbalangi is a hospitality-focused property committed to delivering excellent guest experience, smooth daily operations, and qualified service standards.

We are looking for a responsible and customer-focused Receptionist who can manage front office operations, handle guest requirements, and support day-to-day resort operations with accountability and professionalism.

Job Summary

The Receptionist will be responsible for managing front desk operations, guest check-in and check-out, customer service, and coordination of daily resort activities.

The role requires strong hospitality experience, professional communication, and the ability to handle guests with care while ensuring smooth operational flow.

Key ResponsibilitiesFront Office & Guest Handling
Welcome and assist guests in a qualified and friendly manner
Handle guest check-in and check-out smoothly
Manage front desk operations and guest enquiries
Ensure guest comfort and satisfaction at all times




Coordinate guest requirements with resort team

Daily Operations Accountability
Support day-to-day resort operations and coordination
Ensure proper communication between departments
Maintain discipline and operational readiness at the front office
Assist management in operational tasks and reporting

Customer Service & Guest Experience
Understand guest needs and respond professionally
Handle complaints and service requests responsibly
Maintain a positive and welcoming workplace
Ensure high standards of hospitality and service quality

Administrative & System Work
Maintain guest records and booking details
Use Microsoft Excel and basic office tools for reporting
Record check-ins, check-outs, and reservations properly
Prepare daily operational and guest reports

Requirements:
Bachelor’s Degree required
Hospitality management experience preferred
Experience in resort or hotel reception preferred
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📌 Receptionist/administrator Kumbalangi (India)
🏢 Haco Lakeview
📍 India