Key Responsibilities
Provide technical support to internal teams.
Monitor support tickets and ensure timely resolution or escalation.
Coordinate with the development team for bug tracking and resolution.
Verify and test fixes before deployment.
Eligibility Criteria
Recently completed B.Tech/B.E. in Computer Science, Information Technology, or related fields.
Robust willingness to learn and work in a fintech workplace.
Good communication and problem-solving skills.
Required Technical Skills
Basic knowledge of JavaScript, Node.js, and React.js.
Familiarity with REST APIs and API testing tools such as Postman.
Basic knowledge of databases such as MySQL or MongoDB.
Understanding of Git and version control concepts.
Basic knowledge of Linux commands and server environments.
Familiarity with browser debugging tools and troubleshooting techniques.
What You'll Gain
Hands-on exposure to live fintech products and customer support operations.
Experience working with contemporary web technologies including Node.js and React.
Opportunity to collaborate with product, development, and operations teams.
Mentorship from experienced professionals.
Internship Certificate and potential Pre-Placement Offer (PPO) based on performance.