Key Responsibilities
Greet and assist patients, visitors, and relatives.
Manage front desk operations and maintain visitor/patient records.
Answer, screen, and route telephone calls promptly.
Provide information on hospital services, appointments, and visiting hours.
Handle emergency calls as per hospital protocols.
Assist with patient registration and appointment scheduling.
Support administrative tasks such as mail handling, filing, and data entry.

Qualifications:
Graduate or equivalent qualification (preferably in administration/healthcare).
Prior experience in reception or telephone operations, ideally in a hospital.
Solid communication skills in English and local language(s).
Patient-centric, empathetic, and qualified demeanor.
Basic computer skills; knowledge of hospital software preferred.

Competencies
Compassion & empathy
Customer service orientation
Multitasking & time management
Confidentiality & professionalis

Pay: ₹240,000.00 - ₹300,000.00 per year

Work Location: In person

📌 Receptionist Telephone Operator Vikhroli
🏢 Godrej Hospital
📍 Vikhroli