Nandini Unisex Salon is a trusted name in family grooming and wellness services. We are committed to redefining beauty and providing top-notch experiences to our clients. Join our team and play a vital role in connecting with clients and enhancing their salon journey.

Responsibilities:
Client Communication
Handle incoming and outgoing calls professionally.
Share information about salon services, offers, and pricing.
Assist clients with appointment booking, rescheduling, and cancellations.

Appointment & Schedule Management
Confirm client appointments and send timely reminders.
Help maintain the salon schedule to ensure smooth daily operations.

Feedback Collection & Customer Engagement
Call customers to collect service feedback and record it on our internal tool.
Reconnect with churned customers and encourage repeat visits.
Assist in collecting testimonials and customer feedback videos when required.

Promotions & Upselling
Inform clients about ongoing offers, packages, and recent services.




Upsell suitable premium services to enhance customer satisfaction.

Reels, Events & In-Salon Support
Support the team during salon events or video shoots on selected days.
Assist the manager with coordination and basic in-salon activities when needed.
Collaborate on creating short reels/videos showcasing customer experiences (optional but preferred).

Administrative & Bank Tasks
Handle basic bank-related tasks such as cash deposits when required.

Key Skills Required
Excellent communication skills in Bengali, Hindi, and English.
Polite, confident, and skilled phone etiquette.
Organized and detail-oriented.
Proactive attitude and willingness to support the team beyond calls.

Job Types: Full time, Permanent

Pay: ₹96,000.00 - ₹120,000.00 per year

Experience:
total work: 2 years (required)

Work Location: In person

📌 Telecaller & Customer Engagement Associate Salon Business Sodepur (India)
🏢 Nandini Unisex Salon
📍 India