09 Sep
|
Hotel Grace Galaxy
|
India
09 Sep
Hotel Grace Galaxy
India
Key Responsibilities
Guest Services: Greet guests, manage check-ins/check-outs, issue room keys, and ensure a welcoming first impression.
Reservations & Billing: Answer calls, manage online and phone bookings, prepare invoices, and process cash and credit card payments.
Communication: Answer inquiries about hotel facilities, room rates, local attractions, and transportation.
Complaint Resolution: Address and resolve guest complaints promptly and professionally.
Interdepartmental Coordination: Work closely with Housekeeping to ensure rooms are prepared on time for incoming arrivals
Requirements & Skills
Excellent verbal communication and interpersonal skills.
Ability to multitask, stay organized, and remain calm under pressure.
Solid conflict resolution and problem-solving skills.
Pay: ₹14,000.00 - ₹24,000.00 per month
Perks:
Food provided
Work Location: In person
📌 Hotel Receptionist Mumbai (India)
🏢 Hotel Grace Galaxy
📍 India