Job Overview:
Smile Couture Dental Clinic is hiring a proactive and empathetic Receptionist to handle inbound patient inquiries and convert them into appointments. This role requires excellent communication skills, a service-oriented approach, and the ability to manage multiple customer interactions over calls and messages. Prior experience in customer service is essential.
Key Responsibilities:
Resolve patient questions and concerns with patience and empathy.
Maintain accurate records of conversations, follow-ups, and appointments using clinic software.
Coordinate with clinic staff to ensure smooth scheduling and patient experience.
Perform basic front desk and administrative support as required.
Excellent spoken and written English communication skills.
Patient, empathetic,
and customer-focused.
Solid interpersonal and problem-solving skills.
Comfortable working on computers (CRM systems, WhatsApp Web, Excel, etc.).
Experience in healthcare, hospitality, or service industry preferred.
What We Offer:
Friendly and supportive work setting.
Competitive fixed salary.
Professional growth opportunities through ongoing training and development.
Pay: ₹15,000.00 - ₹30,000.00 per month
Advantages:
Leave encashment
Application Question(s):
Where do you stay in Mumbai?
Shift timing is 9:30 am to 7:30 PM - Monday to Saturday. Will you be ok?
Have you worked in BPO/Hospital / Clinics / Restaurants / Retail stores / Aviation. Yes or No
Language:
English (preferred)
Work Location: In person
📌 Receptionist / Front Desk Mumbai (India)
🏢 Smile Couture Dental Clinic
📍 India
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