Greeting Guests:
Warmly welcome guests as they enter the cafe lounge and bar.
Provide a positive and friendly first impression.
Reservation Management:
Handle reservation inquiries and manage table bookings.
Ensure effective seating arrangements for guests.
Customer Assistance:
Assist guests in choosing suitable seating and provide menu information.
Address customer queries and concerns with professionalism.
Coordination with Staff:
Communicate effectively with servers and kitchen staff to ensure smooth service.
Manage the flow of guests to optimize seating and service efficiency.
Maintaining Cleanliness:
Keep the hostess stand and waiting areas clean and organized.
Monitor and manage the cleanliness of the entrance and reception area.
Menu Presentation:
Hand out menus to guests and guide them through the offerings.
Promote daily specials and promotions.
Special Occasions:
Assist in coordinating special events, parties, or celebrations.
Ensure that the ambiance aligns with the theme or occasion.
Customer Engagement:
Engage with guests during wait times, making them feel valued.
Gather feedback and relay it to the management for improvement.
Cash Handling:
Handle cash transactions related to reservations or other services.
Provide accurate bills and ensure correct change is given.
Adherence to Policies:
Enforce cafe lounge and bar policies, such as dress code and age restrictions.
Maintain a skilled demeanor and uphold the establishment's standards.
Emergency Response:
Be aware of emergency procedures and assist in evacuations if necessary.
Remain calm and composed during high-stress situations.
Pay: ₹12,000.00 - ₹15,000.00 per month
Advantages:
Food provided
Experience:
total work: 2 years (preferred)
Work Location: In person
📌 Guest Relations Representative Karnal (India)
🏢 PYRAMID
📍 India