Job Description - Restaurant Captain

Role Purpose:
To ensure smooth restaurant operations by supervising the service team, delivering excellent guest service, and maintaining high standards of hospitality.

Key Responsibilities:
Welcome and assist guests with a polite and professional attitude.
Take food and beverage orders accurately and ensure timely service.
Supervise and guide waiters to maintain efficient service.
Handle guest queries, requests, and complaints promptly and courteously.
Coordinate with the kitchen to ensure accurate and timely order delivery.
Ensure tables, dining area, and service stations are clean and well-maintained.
Monitor food presentation and service quality before serving.
Train and motivate service staff on customer service standards.
Ensure compliance with hygiene, safety,



and restaurant service standards.
Support billing and payment coordination when required.
Maintain a pleasant dining experience and encourage repeat customer visits.
Report daily operational issues and customer feedback to the Restaurant Manager.
Experience as a Restaurant Captain or Senior Waiter.
Good communication and team leadership skills.
Strong customer handling and problem-solving ability.
Polite, well-groomed, and customer-oriented personality.
Ability to work in a quick-paced restaurant workplace.

Pay: ₹18,000.00 - ₹19,000.00 per month

Advantages:
Food provided
Provident Fund

Work Location: In person

📌 Restaurant Captain Ajni Junction
🏢 Ajit Bakery
📍 Ajni