About the job

Hiring: Customer Support Executive (Technical Support)
Location: Hyderabad
Company: Vigocare
Employment Type: Full time

Job Responsibilities:
Troubleshoot and resolve technical issues efficiently.
Handle multiple customer interactions while maintaining service quality.
Deliver a customer-first experience in a quick-paced environment.
Work collaboratively with internal teams to ensure issue resolution.
Utilize CRM tools to track and manage customer interactions.

What We're Looking For
1+ year of experience in Technical Support/Customer Support.
Experience in Voice, mail & Chat Support processes.
Proficiency to speak English, Hindi, and Telugu.(All 3 languages mandatory)
Customer-centric mindset with excellent communication skills.
Familiarity with CRM platforms such as Zendesk, Freshdesk, Salesforce, or similar tools is a plus.
Ability to work in rotational shifts (Shift start at 6am and end at 10pm)

Pay: ₹250,000.00 - ₹400,000.00 per year

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Customer Support Agent Hyderabad (India)
🏢 Vigocare Pvt .
📍 India