JOB DESCRIPTION - SALES & MARKETING EXECUTIVE (B2C CLIENT HANDLING)

Company: Shades and Styles Design Studio
Location: Rajkot, Gujarat

About Us

Shades and Styles Design Studio is a leading manufacturer of premium handcrafted wall décor, artistic installations, murals, sculptures, and customized interior décor solutions. We create unique artworks that transform residential and commercial spaces with creativity, elegance, and craftsmanship.

Role Overview

This role combines inside sales, client relationship management, showroom handling, and B2C business development.

Key Responsibilities:
In-House Client Handling
Welcome and assist walk-in customers visiting the gallery.
Understand customer requirements, preferences, and budgets.
Present suitable artwork, décor products, and customization options.
Explain product features, materials, pricing, installation process, and delivery timelines.
Ensure an exceptional customer experience from inquiry to order confirmation.
Maintain the visual presentation and display of the gallery.





B2C Sales & Business Development
Generate residential customer leads through online and offline marketing activities.
Follow up on leads received through social media, WhatsApp, website, exhibitions, and referrals.
Schedule and conduct client meetings at the gallery or customer locations when required.
Coordinate with designers and production teams for customized client requirements.
Prepare quotations and negotiate with customers.
Convert inquiries into confirmed orders while achieving monthly sales targets.
Build long-term relationships with customers for repeat business and referrals.

Customer Relationship Management
Maintain accurate customer records and sales follow-ups.
Resolve customer queries promptly and professionally.
Ensure timely communication throughout the order lifecycle.
Collect customer feedback after project completion.

Marketing Support
Assist in executing B2C marketing campaigns and p

📌 Sales And Marketing Associate Rajkot
🏢 shades and style design studio
📍 Rajkot