Job Description
Job Title:- Technical Consultant (Microsoft Dynamics CRM)
n

nExperience:- 6 Years+
n

nLocation:- LTM Pan India
n

nNotice Period:- Immediate-2 Months
n

nJob Description:-
n

nMS Dynamic 365 Technical Consultant/Developer
nThe Dynamic 365 Technical Consultant/Developer needs to be well versed with Dynamics 365 Customer Service, Customer Service Hub, Knowledge Management, Self Service Portal, Reports & Dashboards using Power BI/SSRS, Power Automate and Power Apps.
n

nThe selected candidate will work as part of the development team, and report to the project manager and technical lead.
n

nEssential Job Functions & Required Skills:
n• Proficient with developing, deploying, customizing and integrating Dynamics 365 Customer Service.
n• Proficiency in designing, developing and implementing business processes, plugins and workflows.
n• Experience in designing and creating custom entities and relationships between those entities.
n• Experience in handling multiple business unit with data segregation and cross BU access/roles.




n• Solid hand on experience in developing Dynamics Self-service Portals and Custom portal integrating multiple Dynamics instance for Case creation, Case status update, Add Comment, Upload Screenshots and knowledge Management integrating SharePoint.
n• Experience of software development using Microsoft .Net, C#, JSON and jQuery.
n• Experience in Customer Service Hub, Unified Client Interface, Client API form context and Model-driven apps.
n• Strong Hand on experience in Scheduled Reports, Custom SSRS reports with multiple data sources (external & internal).
n• Experience in developing automations using Power Automate and Power Apps.
n• Experience in developing application which can be published to Azure.
n• Experience in handling huge volumes of case and email records.
n• Experience in using third party tools to configure, customize, monitor and troubleshoot the Dynamics application.
n• Experience in Agil

📌 Technical Consultant (Bengaluru)
🏢 LTM
📍 Bengaluru