Role Overview
As a Senior Technical Writer, you will lead the documentation strategy for complex networking technologies, including enterprise routing, switching, wireless, SD-WAN, and cloud security. Leveraging your 8+ years of expertise, you will act as a bridge between engineering, product management, and end-users to translate highly technical networking architectures into explicit, user-friendly documentation.
Required Skills:
Solid writing skills with the ability to turn complex technical content into transparent, accurate, and scannable documentation.
Comfortable collaborating with product teams and subject matter experts, including asking targeted questions to uncover critical details.
Experience with structured authoring tools like DITA or Oxygen XML Author.

Key Responsibilities
Documentation Strategy: Develop and own the information architecture and documentation strategy for core networking hardware and software.
Content Creation: Author and maintain highly complex technical assets such as Configuration Guides, Installation/Deployment Manuals, API Documentation,



Release Notes, and Troubleshooting Guides.
Hands-On Verification: Validate technical accuracy by interacting directly with CLI interfaces, setting up test beds, and replicating use cases.
AI Adoption: Implement and leverage AI-powered content development tools to boost productivity while maintaining editorial governance.
Leadership & Mentoring: Lead documentation projects, mentor junior writers, and act as a subject-matter expert for cross-functional teams.
Review & Compliance: Conduct peer reviews, enforce corporate style guides, and ensure all content meets strict technical and accessibility standards.

Required Qualifications
Education: Bachelor's degree in computer science, Telecommunications, English, or Technical Communications (Master's or certification is a plus).
Experience: 12 or more years of professional technical writing experience specifically focused on enterprise net

📌 Senior Technical Writer Bengaluru
🏢 TRIGENT SOFTWARE PRIVATE
📍 Bengaluru