RESPONSIBILITIES &
DUTIES •
Engage with assigned leads and promptly initiate contact through the auto dialer system. •
Qualify leads by assessing their interest, needs, and eligibility for upGrad's programs. •
Build rapport, credibility and establish trust with leads through effective communication and active listening. •
Schedule Video Counselling [VC] sessions with Admission Counsellors for qualified leads. •
Coordinate schedules and ensure smooth communication between leads and Admission Counsellors to facilitate the enrollment process. •
Maintain accurate records of lead interactions and follow-up activities in the CRM system. BASIC ELIGIBILITY CRITERIA •
Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ), with at least 1 year spent in a single company. •
Min Graduation is required. •
Previous experience working a 6-day work week. •
Currently working in the capacity of an individual contributor. •
Proven track record of meeting targets in the existing company.

📌 Senior Admissions Counsellor Chennai (India)
🏢 upGrad- Study Abroad
📍 India