Seeking a Energetic Customer Service Specialist for a D2C brand based in Mumbai.

Job Responsibilities

E-commerce Management:
Upload and manage products on Shopify and other sales platforms.
Ensure accurate product descriptions, pricing, and visuals.
Regularly update inventory and monitor website functionality.

Client Relations
Respond to client inquiries promptly and professionally.
Assist with order follow-ups, ensuring seamless communication and client satisfaction.
Develop and nurture relationships with clients, offering personalised support.

Graphic Design
Help create visually appealing marketing materials, including banners, social media posts, and promotional designs.
Collaborate on design projects for exhibitions and events.

Exhibition Support




Assist in planning and setting up exhibitions, ensuring smooth execution.
Represent the brand at events, engaging with clients and maintaining a qualified image.

Job Requirements
Proficiency in Shopify or similar e-commerce platforms of at least 1 year.
Basic graphic design skills; familiarity with tools like Canva, Adobe Photoshop, or Illustrator is a plus.
Robust communication and interpersonal skills.
Excellent organizational abilities and attention to detail.
Ability to manage multiple tasks and deadlines effectively.
An interest in fashion, luxury, or sustainability is desirable.

📌 Senior Ecommerce Executive Mumbai (India)
🏢 CeeQ
📍 India